Shipping zones and rules
Delivery priced by where it is going, what it weighs and what it is worth.
Delivery pricing decided per order by whoever is packing is pricing you cannot forecast and cannot explain. Rules make it arithmetic.
How it works
- Zones group destinations, so the Highlands and Islands can cost what they actually cost.
- Rules price within a zone by weight, by order value, or both.
- A free-delivery threshold can apply per zone rather than globally.
Two things worth setting deliberately
A free-delivery threshold is one of the most effective levers on average order value there is — but set it from your real delivery cost and your typical basket, not from a round number that felt right. A threshold below your average basket costs you money on orders you were getting anyway.
And heavy or awkward items need their own rule. A flat rate calibrated for small parcels loses money on every large one, quietly, on exactly the products with the thinnest margins.
What it does not do
It does not rate-shop live against carriers or buy postage. Rules price what you charge the customer; what you pay the carrier is a separate arrangement.
Stop reconciling stock by hand
One catalogue, six channels, one stock figure that stays right.