Suppliers
Supplier disputes
The pattern of who lets you down, recorded rather than remembered.
Dropshipping and supplier-fulfilled orders fail in ways your own warehouse does not: the item never ships, ships damaged, or ships as something else. Individually these are bad luck. In aggregate they are a commercial decision.
How it works
- A dispute is raised against the supplier, not filed as a generic order problem.
- It carries a timeline, so a long-running argument has an order of events.
- Disputes accumulate against the supplier record, alongside what you have bought from them.
Why attribution matters
Without the supplier attached, a failed delivery is a bad day. With it, twelve failed deliveries from the same supplier over a quarter is a negotiating position — or a reason to stop.
Nobody remembers this accurately. Everybody thinks they do.
What it does not do
It will not recover your money. It gives you the evidence and the pattern; the conversation is still one you have to have.
Stop reconciling stock by hand
One catalogue, six channels, one stock figure that stays right.